College staff trained to optimize workforce productivity

College staff trained to optimize workforce productivity

The Kenya Medical Training College (KMTC) has an audacious goal of leveraging on digital transformation and a skilled human resource to optimize productivity and enhance service delivery.

To achieve this goal in a rapidly changing work environment, the College has prioritized continual capacity development of its staff, with an aim of equipping them with new skills, knowledge and competencies.

“The College recognizes that human resource is the most important asset for its optimal performance,” said the Chief Executive Officer (CEO) Dr. Kelly Oluoch.

In line with this, the CEO said “the College will continue supporting various competence training to cushion the skills of officers, enhance performance and increase productivity”.

The CEO was speaking at KMTC Kisumu Campus, during an official opening of a training workshop on the use of various ICT solutions including cyber security, E-learning and Enterprise Resource Planning (ERP) system (on 20th June, 2022).

Attending the training are Human Resource and Administration officers drawn from various KMTC Campuses across the country. Officers from other sections have also undergone the training.

He commended the staff for embracing digital transformation and appreciating the critical role of rapid infusion of ICT in providing quality services.

He acknowledged the employees’ readiness to drive the transformational agenda of the College.

Dr. Oluoch affirmed that the College is taking concrete steps to address staff shortage and enhance digitization of services to increase efficiency, reduce service delivery turnaround time and enable the College to deliver on its mandate.

In the recent past, the College has recorded tremendous progress by expanding infrastructure especially internet coverage across the 71 Campuses. This has enabled the integration of face-to-face learning with E-learning as well as enabled students access more digital learning resources.

To inculcate the culture of excellent customer care service, the College recently held a training workshop on essentials of excellent customer service culture.